We're here to help
If you encounter any problems or have suggestions for Domato, we'd love to hear from you!
Email:
ekimbasoglu@hotmail.comWe'll respond as quickly as possible to help resolve any issues.
Make sure the app has permission to send notifications. Check Settings → Notifications → Domato.
Ensure you're signed into the same iCloud account on both devices and have a stable internet connection. You can manually sync by going to Settings → "Sync now".
Try force-quitting the app and restarting your device. If the issue persists, contact us at the email above.
Widgets update when the main app syncs data. Make sure the app is running in the background and has permission for background refresh.
Open Settings → "Export sessions as CSV". This creates a file with all your completed sessions that you can open in Excel or Numbers.
Have an idea for a new feature? We'd love to hear it! Please email us your suggestions at ekimbasoglu@hotmail.com.